That’s unsurprising, given that the main purpose of user documentation is to provide an accessible resource of knowledge about a product.
Most users will look for your documentation when they have a pressing need or problem to solve and need the information quickly. Let’s dive right into the first of the most egregious mistakes you could make. However, there are some major mistakes that can significantly impact the overall quality of your documentation.
When creating such an extensive and complex resource as user documentation, which so many people rely on for information, it’s easy to make an error here and there. User documentation comes in various shapes and sizes, but the best examples have one thing in common-they avoid the mistakes we discuss in this article. In its finding, the study, whilst not being able to demonstrate significant evidence of higher order thinking, ascribed to the use of the of the microblogging activity, does however support the notion that the microblogging platform offers the potential for critical engagement but emphasizes that this potential, is to a very large degree, dependent on the adoption of appropriate and sound pedagogical strategies. Recognising the dearth of critical thinking skills in higher education and its importance in the cultivation of an engaged citizenry which is necessary for the creation of a vibrant and thriving democracy, the study seeks to investigate teaching practices in the higher education sector, utilizing the Community of Inquiry model to examine the possible iterative dialogues between lecturer and students in a first year class, in the form of microblogging posts, for evidence of potential critical engagement. This study focuses on the potential contribution of new information communication technologies in higher education, in particular the use of microblogging, in transforming teaching practices to enhance critical thinking skills. Dunlap Improving the Odds of Effective Collaborative Work in Online Courses Joanna C. Dunlap Protocols for Online Discussions Joanna C. Lowenthal Emerging Tools and Applications Audacity Ning Blogger PBworks Picnik Delicious ScreenSteps Desktop Facebook Songza Flickr SkyDrive Google Docs Skype Google Reader Twitter iSpring Ustream Jing VoiceThread Media Converter Youtube MyPodcast Zotero Resources Down-and-dirty Guidelines for Effective Discussions in Online Courses Joanna C. Ibrahim Improving the Design of PowerPoint Presentations Patrick R. Dunlap A Teaching Video Project Brought to Closure Farah A. Wilson Wordle… Just for Phluff? Joanna C. Lowenthal Using Audio for Giving Feedback to Project Teams: A Useful Complement to Track Changes Brent G. Garrison-Wade Instructional Uses of Twitter Joanna C. Dunlap & Ellen Stevens Hanging on by a Thread Dorothy F. Lowenthal Trends and Issues with Online Learning From Reluctant and Reticent to Engaged and Enthusiastic: The Passage to Online Teaching Susan Giullian Preparing Special Education Teachers Through Online Instruction Donna Sobel Using eCollege to Facilitate Learning, Provide for Program Coherence, Manage Accountability Innovations, and Ensure the Evolution of a Principal Licensure Program Connie Fulmer Make, Share, Find: Web 2.0 and Informal Learning Phil Antonelli Technology in Action The Advantages of a Ning Social Network Within a Higher Education Program Laura Summers Fresh and Forward-thinking: Using Blogs for Educational Purposes Joanna C.
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